RetentionIQ predicts who's about to churn, drafts the win-back, and queues the fix — across email, SMS and every channel. You approve every change. Then it executes, live, and measures the lift — for one brand or every brand you run.
Retention isn't one report — it's a loop that has to run every week, for every brand. RetentionIQ runs all six stages and closes them: every insight becomes an approve-to-execute action that writes the change live and is re-measured for real LTV impact.
“Autonomous” sounds great — until it sends the wrong offer to your best customers. RetentionIQ does the heavy lifting, then stops at your approval. Every change is yours to ship, edit, or kill — so the AI never speaks to your customers without you.
See exactly what will change — and who it reaches — before a single message sends.
One click. Nothing reaches a customer without your say-so — no silent auto-sends, ever.
Roll any change back from its before-state, and every action is logged for the record.
Who's about to churn, lifetime value, dormancy and an 11-tier RFM map — from your real order & engagement history, FX-normalized.
LIVEOn-brand copy and subject lines, promo depth, send-time, cross-sell and ready-to-build segments — drafted per brand, per market.
LIVEOne click turns a recommendation into a live change. Dry-run-previewed, revertible from the before-state, and fully audited.
LIVERevenue across every channel — paid, direct, email, SMS, organic — plus funnel, per-country and the lift from each executed action.
LIVERetentionIQ scans your whole program — one brand or a full roster — and ranks what needs you by priority × confidence × age: dormant flows, collapsing open rates, customers slipping toward churn. You act on the highest-impact fix first, not the loudest one.
Retention isn't only email. RetentionIQ attributes revenue across paid, direct, email, SMS and organic — reading your Shopify and warehouse data in sub-second — so you see the real picture of what's driving repeat purchase, not just one channel's slice.
Every approved change is snapshotted, executed, and re-measured at T+3 / 7 / 14 / 28 days. Wins and misses feed pattern learning, so the next recommendation carries a confidence chip earned from what actually worked on your brands.
It reads the commerce and engagement data you already have, and writes approved changes back through the tools you already send with.
The execution arm — approved copy, segments and campaigns are written into Klaviyo (email + SMS), with preview, undo and an audit trail on every write.
Orders, catalog and customer history power CLV, RFM, replenishment timing and cross-channel attribution — normalized to one currency across markets.
A warehouse-first read layer means the whole portfolio's metrics load instantly — no rate-limit waiting on every dashboard.
First-class SMS economics, generative flow build-and-deploy, full multi-touch attribution and a cross-channel frequency cap are on the near-term roadmap.
Bring a brand or your whole portfolio. We'll show you what needs attention right now — and queue the first fixes for your approval.